Topic
Leadership
- The dashboard said deploys cause incidents
Two lines moving together on a chart feel like proof. Usually they are just an invitation to ask better questions.
- The quiet power of the person who connects teams
Some of the most valuable people in an organisation sit between groups that rarely talk. Learning to spot and support these brokers changed how I staff projects.
- Two kinds of leadership in one incident room
During an outage, people need clear instructions. Afterwards they need a reason to care, and good tech leaders learn to switch between the two.
- Put the answer in the first line
Most technical emails hide the decision at the bottom. Moving it to the top is the cheapest leadership upgrade I know.